Years ago, downtown Orlando was the place to go to shop for Central Floridians. Now, once again, you can find one-of-a-kind items in the heart of the City Beautiful, in an eclectic shop tucked away within the History Center.
Located in first-floor Atrium, our Emporium gift shop is always free and accessible to the public. Specializing in nostalgic gifts that reflect the cultural history of Central Florida, the store offers rare vintage photographs, quirky Florida souvenirs, delicious treats, classic toys, books, and more.
Merchandise Refund and Exchange Policy
We thank our visitors for their purchases at Emporium, which help the History Center offer quality educational programs and services. We gladly offer refunds on merchandise and admission tickets to ensure visitor satisfaction.
Standard Refund Policy
Refunds on merchandise will be accepted within 30 days of the original purchase date. Merchandise related to visiting, limited-run exhibitions will not qualify for refund or exchange due to the limited quantities available and shortened exhibit run time. New and unused merchandise is accepted for refund with an original receipt. Merchandise that has been opened may be returned with all original pieces and original packaging.
If for any reason a visit to the History Center has to be cut short unexpectedly, a full refund for admission tickets will be given. Admission tickets may be refunded on the same day of admission with an original receipt. Refunds issued will be returned to the original form of payment.
The following items are nonrefundable and not eligible for exchange:
- Any food items including soda, wine, candy bars, Florida foods, etc.
- Shipping fees on bulk/wholesale orders.
- Merchandise related to visiting, limited-run exhibits.
- Merchandise not accompanied by an original receipt.
- Merchandise accompanied by an original receipt dated 30 days or more after original purchase date.
Payments for memberships are not refundable or eligible for exchange.
Program and event payments are eligible for refund if the event or program is canceled. Program and event payment are not eligible for exchange. Please see individual activities for refund requirements.